At qeeper.co.uk, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
2. Information We Collect
We collect the following information from you:
Personal Information: When you fill out our contact forms or communicate with us, we collect your name, email address, and phone number.
Booking Information: When you make a booking, we collect information such as your name, address, telephone or mobile phone number, email address (used for estimates, booking confirmation, and feedback emails), billing information taken for deposits or holding credit card information for use in case of cancellations, and any comments or feedback you submit.
Usage Data: We gather data on how you use our website to help us improve your experience. This may include your IP address, browser type, and pages viewed.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services: We use your contact details to respond to your inquiries and provide our property maintenance services.
Customer Support: To assist you with any questions or concerns you may have.
Improving Our Services: Usage data helps us understand how users interact with our website, enabling us to make improvements.
4. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted third-party service providers who help us deliver our services, such as IT support, provided that they also comply with data protection regulations.
5. Data Security
We take reasonable steps to protect your personal information against unauthorised access, alteration, or disclosure. This includes implementing industry-standard security measures.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct any inaccurate data.
Deletion: Request the deletion of your personal data, where applicable.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse site traffic and customise content. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Email: request@qeeper.co.uk
Thank you for trusting qeeper.co.uk with your personal information.
0333 335 5172
request@qeeper.co.uk